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- Make sure all your pictures are in .JPG format.
- Sometimes a photo editor may save in .JPG format but not do so completely according to the JPG specifications. As a result, you'll see your photo fine on your computer but it won't display on the frame. To alleviate this, open any possible culprits in the simplest photo editor available (such as Microsoft Paint on Windows systems) and just Save it over without making any changes. This will fix the problem in many cases.
- A photo may be too large. Many of our frames are optimized for 1024 x 768 or thereabouts. Check your particular frame's maximum resolution on the box, manual or our website and try to keep photos somewhere in line with that. You can use many freely available utilities to re-size photos accordingly.
- Back up your photos and format their source drive.
- If your photos are on the frame's internal memory, make sure you have a backup on your computer. Then hook up the frame (via USB) to the computer and format in FAT32 mode. Be sure to uncheck "Quick Format." All your photos will be erased off of the internal memory. Copy them back to your frame after the format is over. (This will take a number of minutes.)
- If your photos are on an SD card or USB thumb drive, make sure you have a backup on your computer. Then insert the USB thumb drive or SD card into your computer and format in FAT32 mode. Be sure to uncheck "Quick Format." All your photos will be erased off of the card or thumb drive. Copy them back to your frame after the format is over. (This will take a number of minutes.)
- Note that you can use the frame as a card reader (most models) if you don't have one on your computer by hooking up the frame to your computer via USB.
- Note that on a Mac you will not see "FAT32" but just "FAT" as an option. That is fine.
- If none of the above methods help, contact our support department.
The mouse takes 2 standard AAA batteries (not included). The top of the mouse has a silver piece running about half the length of the mouse. One side has a symbol on it. Pressing this side will eject the USB transceiver. Pressing the others side will unlock the battery case. Press on this side with on hand while gently pulling at the back half of the mouse with the other. This should expose the battery compartment. Install the batteries according to the correct polarity (+ and 1) and close the cover. You can watch this process in a video by clicking this link or pasting it into your browser: https://www.youtube.com/watch?v=MRmeG6BlxNU
On units that have internal memory:
Congratulations on your new purchase or gift! Obviously you’ll want some music to play on your new device. There are three main ways to obtain MP3 music for your player.
1) Take CDs that you already own and use your computer to rip them into MP3 format and then copy them over to your Digital Media Player.
2) Find Internet sites that offer free MP3 music and download it to your computer and then copy them to your Digital Media Player
3) Choose an online service that lets you buy songs individually and download them to your computer as an MP3 file and then copy them over to your Digital Media Player.
Each of these methods is discussed in a separate FAQ.
- Room size
- Ceiling Height
- Insulation Condition
- Other sources of heat in the room (people, appliances such as ovens, etc.)
- Current temperature of room and what the target temperature is
- Hold the (+) up and (-) down temperature buttons together for three seconds.
- Hold the MODE and (-) down temperature buttons together for three seconds.
That depends. Currently our bamboo mice and keyboards do have a wireless nano-transceiver that is programmable. Be sure to order the correct one if you need a replacement. See http://www.impecca.com/bamboo/replacement-parts.html If, however, you have any of our plastic wireless mice and keyboards, the transceiver is pre-programmed for that particular mouse and/or keyboard and it is not possible to replace it without replacing the mouse and keyboard also.
In order to copy music over to our players, it’s best not to try to use programs’ built-in syncing features. Instead, simply copy the music over to the player like you would from one place on your computer to another. See the FAQ titled “How do I copy media to my Digital Media Player?” for more details.
There are a number of sites that do this. Two of the most popular are Google Play Music* and Apple’s iTunes*. Both have a large selection of popular music.
Google Play Music
Google Play is a website that allows you to simply search for music, sample the music and purchase and download any songs you like in MP3 format.
iTunes is actually a piece of software that you can download to your Mac or Windows computer. You can purchase songs through this software and also manage your music from this one source. In addition, iTunes offers the ability to rip CDs quite easily. The trick to using iTunes is that the music is not going to be in the MP3 format you need by default. You’ll have to make a change to the settings in iTunes for that to happen. Please see the FAQ entitled “How do I get iTunes to convert music to MP3”
Note that iTunes has a “playlist” feature. This feature will work while playing music through your computer but the playlist will not transfer to your device. Please see the FAQ “Can I make a playlist with my Digital Media Player” for more information.
*Note that RIPTUNES does not officially endorse any music provider.
There is a big difference between how a "Window" unit and a "Through-The-Wall" A/C are constructed. A "Through-The-Wall" (or TTW) unit has no vent-holes on the side. The air intake that's necessary to cool the condenser coils is drawn through the rear of the unit, through a small duct on one or both sides of the rear condenser coils. These units are designed to be mounted into a sleeve that gets permanently installed in the wall (sold separately). Our TTW units are all the same size physically even though they are available in different BTUs. This allows for standardized installation. In fact, our units will install in most other brands' sleeves so if you have an existing sleeve and want to replace your A/C you may not need a new sleeve. Our Impecca Through The Wall A/Cs are indicated by model numbers beginning ITAC (cooling only) or ITAH (both heating and cooling) and can be found here http://www.impecca.com/home-comfort/air-conditioning-heat/through-the-wall-a-cs.html.
Please check the volume setting. If you can't hear sound coming from the speakers, check to see if earphones are plugged in. You can't use the speakers with earphones plugged into the earphone jack.